We just got confirmation today that settlement is all done - we pick up the keys after work today!
We just wanted to take this opportunity to THANK YOU for all the help you've given us. Words are not enough to thank you.
We never thought it would come to this (having our own home). It all became possible because of you.
Thank you very much Marie.
Regards - Laurence & Donna (Tauranga)
Just wanted to flick you an email to say thank you so much for all your help and for making all of this happen for Matt and I :) Really appreciate it all and we are very happy! I will be recommending you for your service as it was outstanding!
Marie listened to what we wanted to achieve in the long term, she then worked out a plan to get us there. Throughout our interactions with Marie, she has been professional, approachable and very easy to talk to and deal with. Our financial future looks a whole lot better thanks to the advice we’ve received from Marie.
Kathy & Clive (Tauranga)
I would like to make note of the commendable service that I have received from you over the last several months. Your assistance over this time has help me navigate a stressful time. I have very much appreiated your prompt responses to my queries, your sensible advice, and gentle guidance step-by-step through the process. You ahve been professional, but sensitive, and always going above and beyond in your efforts to help. I would recommend your service to others without hesitation
Regards Ali (Whangarei)
I still vividly remember the phone call Michelle, where you told me it was going to be highly unlikely that any bank would grant me a loan, and that was my expectation too given the current market and being on a single salary. So for you to do your magic and get me to where I am now – well, there aren’t really words. You are a key factor in me being a homeowner.
You made the process so simple and the follow up communication has been fantastic. I have talked to a number of people about the service you provided over the last few months, including taking time out of your holiday to answer questions and chase up the bank. So if anyone is looking to be referred, I know where to send them.
Thank you again for all your help – you have been nothing short of amazing!
Cheers - Shanell
I have to say thank you so much for being such an amazing person. You are a true asset to Onion and go well above the call of duty to see people happy. We're still in shock here! Again thank you so very much. Have a fantastic weekend, we sure will be now.
Hi Louise, I really appreciate everything you have done for us and how hard you have fought to get our application through. You can not understand how much this means to us.We are so excited that we are going to be able to be in our house by Xmas and it is thanks to you for going the extra mile and really caring about us and our dream.
Thank you so much!
Getting a mortgage is one of the toughest most stressful things a person will do in their life. For a young migrant family in a new place, this is even more daunting!
Choosing to go with Amanda Bennett and Onion Home Loans was by far the best decision we made with our new build. Amanda is knowledgeable, transparent and accountable – these are not necessarily the first qualities you look for, but when it’s your mortgage and your life savings – you want these qualities in your mortgage broker and Amanda was all this and more.
We found her to be patient, helpful and empathetic. She took time to listen to us and always found solutions that worked for us. From very early in the process, we felt reassured and valued. Choosing Onion and working with Amanda was the right decision and the best one for us. We recommend her and the team at Onion highly.
Warm regards - Una and Wilson (Auckland)
Hi Michelle, I know it is just your job but I feel like you’ve moved mountains for me since that first phone call when we didn’t even think I’d get lending. From answering my queries while you were on holiday to talking me through processes in order to reduce my stress levels!
I cannot thank you enough for your hard work!
Shanell Christian (Carterton)
I know that I've told you that you are simply amazing in what you do, but thought you deserve a more formal compliment. GJ Gardner referred us to you so I would like them to know that you truly go above and beyond.
So I would just like to say that you have gone through great lengths to assist us with our first home build. I have always received quality service from you and I want to thank you for the excellent service we receive. I can see in my dealings with you that you have a passion for what you do. I can truly say that Onion's Logo speaks for itself "No tears home loans".
Adel Pheasant (Christchurch)
We contacted Amanda Bennett after our previous mortgage provider couldn't help us buy a bigger family home. Amanda not only found a solution but also asked if we would like to keep our current home as an investment property. We didn't think it was possible but we currently are in our own new (1950's) home, and are getting a good rental return from our old house. We are also in the process of subdividing our 1500 square metre section on our rental property. We really appreciated her advice and follow up. 10 out of 10 for the service Amanda and the Onion Team provided.
Liam and Katrina - Hawkes Bay
Hi - thanks for putting me in touch with Marie at Onion (BOP), she is brilliant and knows her stuff.
I will hopefully find out today what is going to work for me.
Thank you so much Michelle for all your help through this process – we’ve been thoroughly impressed with Onion… yourself, Brett and Claire have all been tremendous to deal with. You’ve all patiently helped us to tick all the boxes to make this happen, we’re very grateful! (You’ve thoroughly earned your commission on this one!!)
Nigel Irwin (Wanganui)
Thank you for all the hard work you have done for us in making our lives so easy in building our new home. I can't express enough how much it has meant to us as without you all I'm sure we would have been pulling our hair out. You have made this so stress-free for us. It truly is Onion No tears home loans and insurance.
Thank you so very much.
Penny and Richard (Christchurch)
Hi Onion Team - I hope by now you would have received the chocolate I sent through. Just a little token to thank you very much for all your help. I can’t remember how many questions I have asked regarding our loans but you always come back to us with prompt answers - and also very pleasant to chat to!
Thank you - Thanh and Simon (Auckland)
Thank you so much for all you and Brett have done throughout our build journey! You were absolutely amazing and we would recommend Onion to anyone! You have been our calm in the storm, we can't say thanks enough!
Rochelle and Sean (Wellsford)
Thank you so much for all your help this year Michelle, you made what was starting to become a very stressful situation very easy & thankfully after not much time my dream came true. I am recommending you to everyone I know who is trying to buy a house as you are so easy to work with and very efficient.
Lucy P (Waimauku)
Hi Sonya, your good heart and desire to help has enabled us to be a new house owners today.
Your tireless effort to make this happen is invaluable.
I can't thank you enough. The words of mouth cannot comprehend how thankful we are for your world class support.
It took a very long time thinking what to say and how to appreciate your help. The only thing we can say is THANK YOU BEYOND COMPARE. You are our hero.
With a thankful heart.
Fred and Lilian (Invercargill)
Hi Louise - thank you so much for helping me with my first home mortgage approval. You have been extremely professional in all communication with me, making this process easy and painless. I would highly recommend you to any of my friends and colleagues regarding mortgage matters. Your overall knowledge and friendly demeanor is a huge asset, both for Onion and your clients. It has been a pleasure dealing with you, your hard and tireless work is allowing me to achieve my goal of owning my own property.
Michel Cupido (Christchurch)
Hi Amanda - we moved into our house last weekend and are loving it so thanks for all your help, you were really helpful and great to deal with. Having had you and your team help out and making things so easy definitely makes it easy for me to recommend you when I'm talking to our sales team and clients.
Thank you so very much. I really appreciate what you have done for us, everything has gone really smooth and excellent!
I have to say thank you so much, 1 for actually putting up with Craig lol, takes a strong woman to do that.... and 2 for being such an amazing person... You’re a true asset to Onion and go well above the call of duty to see people happy. Again thank you so very much.
Trish and Craig (Christchurch)
I would like say thanks very much to you and your team for helping us through the building process of our house. We were handed keys on Friday. Your service was excellent.
Sambulo & Muzenzi (Auckland)
Thank you so much for your kind assistance and guidance throughout the whole process.
Without you, we wouldn’t have been able to do this on our own.
With some roadblocks along the way, you have helped us to calm down and stay focused. We cannot thank you enough.
I have mentioned your service to some of our friends who are also interested in owning their home.
They will probably be in contact with you soon.
Jingkie and Ryan (Auckland)
Just a note to let you know I met with Steph and Damon last night. They were very complimentary about Sonya and Onion in general and how you have saved them from the dark depths of their existing bank and how happy they are with their new bank.
They told me last night several times how excited they are and then emailed me this morning to tell me again ......how excited they are!
Thanks for your help and guidance to my Clients.
David Beck - G.J. Gardner Sales Consultant (Kapiti Coast)
We already had a mortgage broker but we spoke to Onion and we are glad we did.
They listened to what we wanted to achieve and went the extra mile to offer a great finance package that exceeded our expectations.
At every stage in the process we felt that they had our best interests at heart. They were open and communicative and kept us in the loop and were very easy to work with.
We would highly recommend Onion Home Loans and will have no hesitation in going back for future business.
Jeremy and Ali Jones (Auckland)
My father, partner and I were looking to buy a home but unfortunately our situation was a very difficult one due to my father’s age and our lack of finance. We did not have the required 20% for a deposit and had exhausted most of our options.
Then through a recommendation we were lucky enough to get introduced to Onion Home Loans. I can’t begin to explain how helpful they were. They were efficient, professional and truly cared and listened to our situation. They guided us through the whole process and helped us choose the best route to take to acquire a home loan that would work for us and our needs.
Onion went above and beyond what they ever needed to and even helped us after working hours to ensure we understood all our options and always felt secure in our decisions.
From our impossible situation they created opportunities for a home loan that we thought we would not have and we are so grateful to them. It is rare to find such a company.
Sara, Benjamin and Ned (Auckland
I went out with Wayne (Sales Consultant) last night to meet one of our clients. They had only good things to say about Onion and your customer service and how you have arranged a really good deal for them. It’s great that we can refer people and know they are getting really well looked after.
Neil (G.J. Gardner Franchisee) - Christchurch
You have been so excellent to deal with we will definitely go through Onion next time.
Joanna and Joseph (Auckland)
You have been so great to deal with, that goes without saying... Directing me every step of the way making the process stress free. Your knowledge and expertise helped me get what I needed. I was told." if Onion can't do it - no one can, and you still delivered beyond expectation!"
You have been magic... That is a fact!!
Linda Brown (Auckland)
Thanks so much! I want to thank you and your team for all your work thus far. You have all been professional and we really appreciate all your hard work.